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MBA Social Media Resources 1. Do Your Homework - Research the topic by asking your employees, clients and colleagues what social networking sites they use. See if your company has already been mentioned on a social media site by doing a search. 2. Accept The Fact You're New - Don't be afraid to ask questions and try to become familiar with the site by clicking the various links. Also, take the time to read an article or two a month to learn about the capabilities of social media. 3. Interact With Your Connections, Don't Sell - To see benefits, focus on building relationships and engaging customers and the word of mouth element should help increase sales. 4. Cross-Promote Social Media Presence - Make people aware that your business is interested in connecting with them on social media sites. Place links to your sites on email signatures, website, printed materials, etc. 5. Post Regularly And Reassess - If you post quality content, in moderation, your audience will be receptive. Pay attention to your connections; see what they comment on and see what they post. Additional Resources Recommended By Pittsburgh's Social Media Experts: ** NEW ** Twitter 101 Presentation from May 23 Seminar Social Media Presentation - Discusses usage in the workplace and legal ramifications. LinkedIn Presentation - LinkedIn PowerPoint for beginers. Twitter Presentation - Twitter PowerPoint for HR professionals. Hubspot - Marketing advice for companies of all sizes. Mashable - Social media news and advice to succeed in the social media world. Social Media Examiner - Online social media magazine with tips on social media. Hinge Marketing - Do your homework first when preparing to enter social media. Marketing Profs - Marketing advice from marketing professionals in the trenches. Buffer - An easy way to manage your Twitter account and to see results. Hootsuite - Manage multiple social media sites with one click. Social Media Policies - Hundreds of actual social media policies from around the world. For more information contact Jon O'Brien at 412.922.3912 or email.
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